Privacy Policy

Effective Date: 30 April, 2024

This Privacy Policy describes how faciliserv (“we,” “us,” or “our”) collects, uses, and shares information when you use our facility management website and mobile application (collectively, the “Services”). By accessing or using the Services, you agree to this Privacy Policy.

We are committed to protecting your privacy and ensuring the security of your information. All payments made through our platform are securely processed, and any information you provide to the app is protected. We employ industry-standard security measures to safeguard your data and prevent unauthorized access, use, or disclosure. Your personal information will only be used for the purpose of securing payments and data migration, and we will not share it with any third parties without your explicit consent, except as required by law. By using our services, you consent to the collection, use, and protection of your information as outlined in this privacy policy.

Information We Collect

Personal Information: We may collect personal information, such as your name, address, email address, and payment information when you use our Services.
Usage Information: We automatically collect information about how you interact with our Services, such as the pages you visit, the features you use, and the actions you take.

Device Information: We may collect information about the device you use to access our Services, including device type, operating system, and unique device identifiers.
How We Use Your Information

Provide and Improve Services: We use your information to provide and improve our Services, including processing payments, managing repairs, and enhancing user experience.

Communication: We may use your contact information to communicate with you about your account, updates, and promotions.

Analytics: We use analytics tools to understand how users interact with our Services and to improve our offerings.

Information Sharing

Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as payment processors and maintenance contractors.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may update or delete your account information by contacting us. You may also opt-out of receiving promotional communications from us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@faciliserv.co