About faciliserv
We specialize in customized property solutions leveraging technology to meet diverse client needs.
Based in Beirut, Lebanon, we specialize in facility and property management, operating since 2015 as Assiyana’s property and facility management division. (www.assiyana.com)
We provide customized solutions using cutting-edge technologies for businesses, homeowners, and communities, ensuring efficient management.
Our expertise enhances property value and functionality, delivering exceptional results and exceeding client expectations.
Our approach is all about thoroughly understanding client requirements. We dive deep to grasp the challenges, laying the groundwork for tailored solutions.
Innovation is at our core. We constantly explore new methods to exceed expectations, driving efficiency gains and client satisfaction.
Our ultimate goal is tangible impact. We measure success by the difference made, forging lasting partnerships based on trust and mutual success.
Our Services
We offer a wide range of services
Property Management Services
Catering to properties of various scales, ranging from modest to expansive resorts and buildings. We tailor our solutions to suit the unique requirements of each property, encompassing tasks such as budgeting, invoicing, rent collection, and other essential services. Additionally, we oversee the implementation of building bylaws, coordinate subcontractors, and manage utilities such as diesel and water supply. Our cutting-edge app, Facilitate, empowers tenants by enabling online invoice settlement, ensuring they never miss important announcements or documents, and facilitating property listings for rent or sale.
Facility Management Services
Faciliserv delivers both soft and hard services, including cleaning, preventive and corrective maintenance, security, pest control, and specialized service management. As an ISO-certified entity, Assiyana/Faciliserv adheres to stringent Key Performance Indicators (KPIs) to ensure operations are conducted at the highest standards within our industry.
Energy Audit
As part of our ongoing commitment to improvement, we assist clients in identifying opportunities to reduce energy expenses for their tenants. This includes assessing the feasibility of investments in solar systems, generators, boilers, and even exploring options for selling excess energy to neighboring communities. Furthermore, we offer energy-saving strategies to optimize community efficiency
Mobile Application
Introducing our Mobile App
Easy Payments
Check your balance and pay online securely using your debit/credit card, ensuring hassle-free transactions.
Transparent Finances
Keep track of your statements effortlessly, giving you complete visibility into your financial transactions.
Stay Updated
Never miss important announcements or updates with our Announcements feature, keeping you informed about any developments or changes.
Document Access
Access essential building documents such as bylaws, procedures, and work permits right from your phone, ensuring you have the information you need at your fingertips. Violation Monitoring: Stay compliant and informed by checking any violations, allowing you to address issues promptly and efficiently.
Maintenance Requests
Easily submit maintenance and cleaning requests directly through the app and track their progress, ensuring timely resolution of any issues.
Property Listings
Explore available apartments for rent or sale within your property, making it convenient to find your next home or investment opportunity.
Community Space
Introducing our exclusive community feature, providing a space for residents to connect and engage. Share posts, interact with neighbors, and stay connected with what's happening in your community.
Facilitate by Faciliserv revolutionizes property management by putting control and convenience in the palm of your hand. Experience seamless management and community engagement like never before with Facilitate.
App Features
Projects
Faciliserv/Assiyana brings over 30 years of expertise in both soft and hard services, as well as property management. With a portfolio spanning more than 50 clients and over 100,000 square meters of managed space, we specialize in managing a diverse range of properties including towers, buildings, malls, mixed-use centers, restaurants, and retail sections.
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